Privacy Policy

Privacy Policy – Boutique Olive

Last updated: 25 August 2025

This Privacy Policy explains how Boutique Olive (“we”, “our”, “us”) collects, uses, and shares your personal information when you access or use our website, make a purchase, or interact with our services in any way. Our store is powered by Shopify, which enables us to provide you with a seamless shopping experience.

Please read this policy carefully. By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your data as described below.

 

1. What We Collect

“Personal information” refers to any data that can identify you or can reasonably be linked to you. We collect and process the following types of personal data:

• Contact details (name, shipping and billing address, phone number, email)

• Payment & transaction information (payment method, order history, confirmations)

• Account information (username, password, preferences)

• Shopping behaviour (products viewed, added to cart, purchased)

• Customer support communications

• Device information (browser type, IP address, device identifiers)

• Usage data (interactions with our website and services)

2. How We Collect Data

We collect personal data:

• Directly from you (e.g. when you create an account, place an order, contact us)

• Automatically (through cookies, analytics tools, and usage logs)

• From third-party service providers (e.g. Shopify, payment processors, logistics)

• From social platforms or marketing partners (with your consent)

3. How We Use Your Data

We use your personal information to:

• Process and deliver your orders

• Maintain and manage your account

• Offer personalised product suggestions

• Send transactional and promotional communications

• Prevent fraud and enhance security

• Provide customer service and support

• Comply with legal obligations and regulatory requirements

4. Sharing of Personal Data

We may share your data with:

• Shopify, our e-commerce platform provider

• Fulfilment and logistics partners

• Marketing platforms (ads, newsletters – only with consent)

• Payment service providers

• Authorities, where legally required

• In the event of a business transfer (e.g. acquisition or merger)

5. Shopify Hosting

Our store is hosted on Shopify Inc. Your data may be stored through Shopify’s data storage, databases, and general applications. Shopify may process your information across retailers to improve platform performance and fraud protection.

For more information on Shopify’s data practices:

👉 https://privacy.shopify.com/en

6. Data Retention & Security

We retain your personal data for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal, accounting, or reporting obligations

• Resolve disputes or enforce agreements

We implement appropriate technical and organisational measures to protect your data, but no method of transmission is 100% secure. Please avoid sending sensitive data via unsecured channels.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data

• Delete your data

• Withdraw consent or object to data processing

• Request data portability

• Change marketing preferences

You can exercise these rights by contacting us. We may require identity verification to process requests. We do not discriminate against users who exercise their rights under data protection laws.

8. Children’s Data

Our services are not intended for children. We do not knowingly collect data from individuals under the age of consent (typically 16). If you believe a child has provided us with personal data, please contact us.

9. Cookies & Tracking

We use cookies and similar technologies to improve website functionality, analyse traffic, personalise content, and provide targeted advertisements. By using our website, you agree to our cookie usage.

You can manage your cookie preferences via your browser settings or consent banner.

10. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the EU, UK, and the US. We use standard contractual clauses or other approved mechanisms to ensure data protection compliance.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

If you have questions, concerns, or would like to exercise your data rights, please contact us.

info@archerandlane.com

We are the data controller of your personal information under applicable privacy laws.